Viper Refrigeration is growing! We are seeking a Sales Specialist to join our team. This is a full-time remote position. As a member of our parts department, you will work closely with customers, vendors, and our warehouse to issue quotes and fulfill incoming orders. This is a customer-facing role, requiring excellent communication and prompt responses to incoming calls and e-mails.  

 

Responsibilities: 

• Provide quotes to customers, assisting with part identification, compatibility, and availability. 

• Receive and process incoming purchase orders with accuracy in a timely manner.  

• Maintain communication with vendors to obtain order confirmations, correct errors, and provide accurate lead times to customers.  

• Maintain accurate records, ship dates, and follow-up actions on open orders. 

• Coordinate logistics and communicate tracking information to ensure timely delivery. 

• Deliver excellent customer service and develop strong customer relationships.  

• Respond to occasional after-hour emergencies. 

 

Qualifications: 

• Must reside in the United States. 

• Demonstrated knowledge of industrial refrigeration systems and OEM components. 

• Proficiency in Microsoft Suite, including Outlook, Teams, Excel, and Word.  

• Experience navigating ERP or order management systems.  

• Excellent verbal and written communication skills.  

 

Salary Range: 

• The anticipated salary for this position is $60,000-80,000 USD. Compensation varies based on factors including location, credentials, and relevant experience.  

 

Benefits: 

• Fully remote position with no required travel. 

• Opportunities to attend industry trade shows or events.  

• Competitive salary. 

• Performance-based bonuses.  

• 401k with 3% employer match. 

• Medical, dental, vision, and life insurance beginning your first day of employment.  

• Flexible Spending Account (FSA). 

• 14 days of PTO, with accrual based on years of service. 

• Paid national holidays and sick days.  

 

 

If you’re interested in joining the Viper team, please fill out the linked jot form and we will be in touch! 

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As a SAM.gov-registered women-owned small business, Viper Refrigeration is proud to be an equal opportunity workplace. Applications will be reviewed on a rolling basis without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and other protected categories. Please reach out to careers@viperrefrigeration.com if you require accommodation during the application or hiring process.  

 

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