About Us
Viper Refrigeration was founded by a dedicated team of Industrial Refrigeration professionals, including technicians, sourcing agents, manufacturers, and executives, united by a shared goal: to improve customer service and build lasting partnerships through consistently exceptional experiences. In an industry known for high turnover, we remain a close-knit group, bringing lessons from past successes and failures to deliver the quality and expertise our partners deserve.
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Communication and Validation - Receive prompt responses to emails and phone calls. You are important!
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Clear and Concise Proposals and Quotes - Job descriptions, pricing, inclusions and exclusions, projected completion dates or lead times, easy to understand Terms and Conditions and a friendly approach.
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MSDS and SDS sheets for all requested parts purchases (provided attainable from manufacturer)
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Impeccable Accounting Department - From invoicing, AP to AR we have found the best of the best to ensure both Customers and Vendors receive accurate and steady flow of agreed upon terms.
